1 – Cancel & Refund Policy

Thank you for choosing BroShield LLC. We strive to provide quality products and services to our customers. If, for any reason, you are not completely satisfied with your purchase, please review the following cancellation and refund policy to understand your rights and our procedures.

2 – Definitions

A – Company

“Company”, “We”, “Us”, or “Our” refers to BroShield LLC.

B – Goods

Goods refer to the products or items offered for sale through our website or services.

C – Order

An Order refers to a request placed by you to purchase Goods from BroShield LLC.

D – Service

Service refers to the website, products, and services provided by BroShield LLC.

E – Website

Website refers to BroShield LLC, accessible at
https://broshield.us/.

F – You

“You” refers to the individual, company, or legal entity accessing or using our services or purchasing Goods from BroShield LLC.

3 – Order Cancellation Rights

You have the right to cancel your order within 7 calendar days from the date you receive your purchased Goods, without providing any reason.

The cancellation period begins on the day you, or a third party designated by you (other than the delivery carrier), takes possession of the Goods.

To exercise your cancellation rights, you must notify us with a clear written request by emailing:
support@broshield.us.

Once your returned Goods have been received and approved, BroShield LLC will process your refund within 14 calendar days. Refunds will be issued using the same payment method used for the original purchase, and no additional refund processing fees will be charged.

4 – Return Eligibility

To qualify for a cancellation or refund, the following conditions must be met:

• The Goods must have been purchased within the previous 7 days.
• The Goods must be unused and returned in their original packaging.
• The returned product must be in the same condition as it was received.

5 – Non-Returnable Goods

The following items are not eligible for cancellation or refund:

• Products that have been custom-made or personalized according to your specifications.
• Goods that naturally deteriorate, expire, or are unsuitable for return due to their nature.
• Products that have been opened after delivery where health or hygiene regulations prevent resale.
• Goods that, after delivery, have been inseparably mixed with other items.

BroShield LLC reserves the right to refuse any return request that does not satisfy the above eligibility requirements.

6 – Refund Limitations

Refunds are available only for regular-priced Goods. Items purchased during promotional sales, discounts, or special offers are generally non-refundable unless otherwise required by applicable law.

Applicable consumer protection laws in your jurisdiction may provide additional rights that cannot be limited by this policy.

7 – Contact Us

If you have any questions regarding this Cancel & Refund Policy or wish to request a cancellation or refund, please contact our support team:

Email:
support@broshield.us